A2 Hosting Forums - All Forums

maillog empty... where's my outbound email logged?

Wed, 23 Jul 2008 13:21:03 -0400

On both my VPS, /var/log/maillog is empty. Can anyone point me to where outgoing SMTP traffic is logged to? Or how I enable logging if it's disabled by default? It's pretty vital to troubleshooting SMTP traffic. Thanks, Thilo

Network Connectivity

Wed, 23 Jul 2008 09:55:46 -0400

A network event outside of our control occurred this morning that affected particular servers on our network. There was an extremely large distributed denial of service attack on our data center and there may have been some degraded network conditions. Events such as these are highly unusual and unfortunately are completely out of our control. All servers were up during this time period but those affected may have noticed intermittent and/or very slow connectivity. This issue has been resolved and we are currently working with one of our upstream bandwidth providers to implement redundancy on their end so traffic is properly routed around affected pipelines if such an event were to occur again. We are sorry for any inconvenience this may have caused.

www28 Mysql problems

Mon, 21 Jul 2008 12:52:55 -0400

Our engineers are currently working to resolve an issue with mysql on www28. If your account is on this server you may experience some difficulty connecting to the database while the issue is being investigated. If you have any questions or concerns please contact our support department at http://support.a2hosting.com

Emergency Maintence on www30

Sat, 19 Jul 2008 15:48:00 -0400

Our engineers have noted that on server www30 some errors with ASSP have occured. In light of this they are doing some upgrades to the server. We are completely removing ASSP and replacing it with spam assassin After the upgrade please make sure to check your whitelists and update them as needed. Be sure to report any problems to http://support.a2hosting.com

a2s30 shared server emergency maintenance

Fri, 18 Jul 2008 10:13:14 -0400

We are currently experiencing issues with server a2s30. We are running disk checks on the file system to insure the integrity of the server and are working to get it back up as fast as possible. All of your data is safe and secure. We apologize for this inconvenience but want to assure we have ironed out the issue completely before we put it back into full production.

Problems logging into cpanel www11-www15

Tue, 08 Jul 2008 09:24:17 -0400

Our technicians have noticed that during the upgrade last night there are some problems reaching cpanel using a users url with cpanel for example https://domainname.com/cpanel will show an internal 500 error While our engineers are working on a solution we encourage our users to use their server name when trying to reach cpanel (If you do not know your servername please consult your welcome email or contact support at http://support.a2hosting.com) http://www11.a2hosting.com/cpanel http://www12.a2hosting.com/cpanel http://www13.a2hosting.com/cpanel http://www14.a2hosting.com/cpanel http://www15.a2hosting.com/cpanel Thank you!

FCGI.pm

Tue, 08 Jul 2008 05:31:33 -0400

Since the upgrades performed on www11, I can no longer find FCGI.pm. Is it installed anywhere? Can it be?

Game Server?

Mon, 07 Jul 2008 15:35:04 -0400

With a dedicated hosting package, does A2 hosting allow running game servers on their boxxes? Being mindful of bandwidth of course. I Like A2 hosting and would love to just have one server for all my needs. And getting a server from a game server hosting company is either too expensive for the restrictions they place on you and they dont give you space for anything else. A nice professional game server with the same domain name as my website would be pretty sweet :D

www6 denial of service

Mon, 30 Jun 2008 16:06:02 -0400

www6 is currently experiencing a higher than average load due to a very large distributed denial of service attack. Due to this our engineers are forced to change the main ip address of the server. This may create an issue with dns propagation which may last from 24-48 hours. In those 24-48 hours your site may seem inaccessible from some locations. Please note that if you do not host your DNS with us, you will need to change the A record to reflect the new ip address ( 209.124.50.90 ) We apologize for any inconveniences this might cause our customers and would like to assure them that our engineers are doing everything in their power to fix the issue. Those with dedicated ip addresses will not be affected by this. If you need further help please feel free to contact support at http://support.a2hosting.com

Hello All

Fri, 27 Jun 2008 02:05:04 -0400

Well I think I have found the best hosting reviews on this site http://www.thehostingcharts.com If someone need to buy a hosting package then they should read some reviews at the above website Thanks, james

Hello All

Fri, 27 Jun 2008 01:17:13 -0400

A2 Hosting Maintenance Notification

Thu, 26 Jun 2008 18:08:17 -0400

Maintenance Type: Shared / Reseller / Semi-Dedicated Server Software Upgrades Maintenance Severity: Low Scheduled Date: Monday July 7th through Friday July 11th. See details below. Below is the affected server schedule: Monday: www11, www12, www13, www14, www15 Tuesday: www16, www17, www18, www19, www20 Wednesday: www21, www22, www23, www24, www25 Thursday: www26, www27, www28, www29, www30 Friday: www31, www32, wwwsd1, wwwsd2, wwwsd3 The maintenance window is between 6 PM US Eastern and midnight. This time was chosen to give customers a chance to report any problems before the next business day and allow time for our non-US customers as well. We apologize if this is inconvenient. Customers who are on servers www10 and below will not be upgraded currently due to a pending server migration announcement. Duration: 6 hours each day - The server will be UP AND OPERATIONAL during this upgrade! We anticipate no downtime. Detailed Description: Dear A2 Hosting Customers, The following notification is ONLY for customers who use our Shared, Reseller, or Semi-Dedicated hosting services. We have scheduled some necessary upgrades to Apache, PHP, and cPanel. All servers will be running the software versions below once these upgrades are completed. o cPanel/WHM latest RELEASE version - See: http://blog.cpanel.net/?p=51 o Apache 2.2 - Apache child processes will now run as the owner and no longer as 'nobody'. This will alleviate permissions problems. We will automatically chown any files back over to the user from 'nobody' but you should make sure you don't anticipate any problems with this new system. Our testing has indicated no major problems making this change. o PHP 5.2.6 - Please see php.net 5.2.6 Changelog to see if any of your code needs to be updated. We have done thorough testing of these upgrades in our development environment and we are confident that these upgrades should have minimal issues. If you experience a problem after the server has been upgraded, please file a ticket with the support system so we can track and respond to your request. We highly suggest you check out our customer forum thread for any updates pertaining to this maintenance. http://forums.a2hosting.com/ Please let us know if you have any questions or concerns. A2 Hosting Support Team https://support.a2hosting.com

Installing

Mon, 16 Jun 2008 10:49:36 -0400

If i wanted to install some open source programs on my server, how wuld i go about doing that? I attempted to compile via shell but got: checking whether the C compiler (gcc ) works... no configure: error: installation or configuration problem: C compiler cannot create executables. so guessing that we dont have access to compile ourselves The items I would like to install are: ftp://ftp.keystealth.org/pub/gnu/gnu/bar....98.tar.gz http://www.ashberg.de/php-barcode/download/#genbarcode They are programs for generating barcode images via php (if you couldn't guess) ;-D Thanks for any help! btw - i have the small business level shared hosting Sarn

Wordpress install location and URL

Fri, 13 Jun 2008 09:49:02 -0400

When installing the Wordpress package, I installed into a sub-directory of my site: /blog I originally tried install Wordpress in my root directory, but got an error, so I moved to blog, which I do kind of like. Now, I would like to create a URL mapping so that any access to actually redirects to /blog If I try thing in cpanel, it doesn't seem to work. http://www.domain.net -> http://www.domain.net/blog _mike

Setting ForceType or SetHandler in .htaccess

Thu, 12 Jun 2008 13:22:27 -0400

Hi there, I am building an app that relies on being able to call a script (called e.g. dynamic) as a PHP file. Ordinarily I would use something like the following in an htaccess file, but it doesn't seem to be working. Code: ForceType application/x-httpd-php SetHandler application/x-httpd-php Can anyone tell me if this is supported at A2, please? If not, does anyone have another suggestion? Thanks CJ

imap_open problems

Wed, 11 Jun 2008 09:15:08 -0400

Hi, I was wondering if anybody on a shared plan has managed to successfully complete an imap_open connection to a mailbox from PHP?. The scripts that I have work great on a local machine but when uploaded to A2 they fail with Unable to create selectable TCP socket (1699 >= 1024). This is probably caused by open TCP sockets in use by the hundreds of other sites on the same machine... I really dont want to have to spend days recoding using another class.. Any tips is greatly appreciated. Cheers Frustrated Coder

A2s32 Outage

Wed, 11 Jun 2008 00:23:20 -0400

At 9:30pm the main IP address on a2s32.a2hosting.com stopped responding. All other IP's on the server remained pinging. Traceroutes to the IP showed the issue was caused by our upstream provider. After contacting them they were able to repair the router causing the problem and service was restored at approximately 12am. Mail on all sites would have been delayed but should now be delivering correctly. Websites on the address 69.39.67.140 would not have been displaying. All web sites with dedicated IP addresses on the server would have been unaffected by this outage.

RoR - devel vs. prod environments

Tue, 10 Jun 2008 10:29:54 -0400

I have a RoR app setup on my account and in the environment.rb file, I've uncommented the line: ENV['RAILS_ENV'] = 'production' Also, in the cpanel, the app is switched to "production" mode. When I view the site in the browser, it is indeed the production version that is being displayed (I know because of the log files and which database is being accessed). But when I run something like "rake db:migrate" it tries to migrate the development database and when I run "script/console" it loads the development environment. I know I can "make" it run on either environment, but why would it default to the dev environment? Greg

www13 Chassis maintenence

Sat, 07 Jun 2008 22:39:14 -0400

www13 will be going down during the normal maintenance period tonight at 2:00a.m. for chassis maintenance. All sites and services on the server will be offline until this is complete. Thanks.

RoR rewrites in cPanel not working

Wed, 04 Jun 2008 11:27:06 -0400

We are currently working with cPanel to correct a bug that is not creating rewrites properly when created through the cPanel interface. As soon as cPanel fixes this bug we will update the servers. Until that time, you can edit the .htaccess file and add the following so your application will redirect properly to it's assigned port. For a primary domain: Replace yourdomain.com with your domain name and the "XXXXX" with the port number listed in cPanel. RewriteEngine on RewriteCond %{HTTP_HOST} ^yourdomain.com$ [OR] RewriteCond %{HTTP_HOST} ^www.yourdomain.com$ RewriteRule ^(.*)$ http://127.0.0.1:XXXXX%{REQUEST_URI} [P,QSA,L] For a subdomain: Replace yourdomain.com with your domain name and the "XXXXX" with the port number listed in cPanel. RewriteEngine on RewriteCond %{HTTP_HOST} ^yourdomain.com$ [OR] RewriteCond %{HTTP_HOST} ^www.yourdomain.com$ RewriteRule ^(.*)$ http://127.0.0.1:XXXXX%{REQUEST_URI} [P,QSA,L]