08-09-2008, 12:13 AM
Maintenance Type: Shared / Reseller / Semi-Dedicated Server Mail/Spam
Processing Changes
Maintenance Severity: Moderate
Scheduled Date: Monday August 18th through Thursday August 21st. See details below.
Below is the affected server schedule:
Monday: www10, www11, www13, www14, www15
Tuesday: www16, www17, www18, www19, www20, wwwsd1
Wednesday: www21, www22, www23, www24, www25, wwwsd2
Thursday: www26, www27, www28, www29, www31, a2e1
IMPORTANT: If your server is not listed, you are NOT affected.
The server you are located on is in your original welcome email.
The maintenance window is between 6 PM US Eastern and midnight.
This time was chosen to give customers a chance to report any problems before the next business day and allow time for our non-US customers as well. We apologize if this is inconvenient.
Duration: 6 hours each day - The servers will be UP AND OPERATIONAL during this upgrade! We anticipate only minor delays in email processing while we perform these updates.
Detailed Description:
Dear A2 Hosting Customers,
The following notification is ONLY for customers who use our Shared,
Reseller, or Semi-Dedicated hosting services.
We will be decommissioning the MailScanner and ASSP spam plugins and reverting back to the SpamAssassin system used by cPanel. Previous to cPanel version 11, there were several problems using the default cPanel mail configuration that caused the decision to be made to use a 3rd party mail spam solution.
Unfortunately in many cases this solution has caused more problems than
solutions. cPanel 11 contains vastly improved spam protection features
which now make these 3rd party solutions unnecessary, resource and support which now make these 3rd party solutions unnecessary, resource and support intensive.
The current ASSP and MailScanner configuration icons will be removed from the control panel and replaced by the new SpamAssassin icon.
Unfortunately due to this change your current email whitelist will be lost and you may need to recreate them using the new system. Please go ahead and make sure you backup your whitelist entries so that you can easily enter them into the new system if you find it necessary.
If you experience a problem after the server has been upgraded, please
file a ticket with the support system so we can track and respond to
your request.
We highly suggest you check out our customer forum thread for any
updates pertaining to this maintenance.
http://forums.a2hosting.com/
Please let us know if you have any questions or concerns.
A2 Hosting Support Team
https://support.a2hosting.com
Processing Changes
Maintenance Severity: Moderate
Scheduled Date: Monday August 18th through Thursday August 21st. See details below.
Below is the affected server schedule:
Monday: www10, www11, www13, www14, www15
Tuesday: www16, www17, www18, www19, www20, wwwsd1
Wednesday: www21, www22, www23, www24, www25, wwwsd2
Thursday: www26, www27, www28, www29, www31, a2e1
IMPORTANT: If your server is not listed, you are NOT affected.
The server you are located on is in your original welcome email.
The maintenance window is between 6 PM US Eastern and midnight.
This time was chosen to give customers a chance to report any problems before the next business day and allow time for our non-US customers as well. We apologize if this is inconvenient.
Duration: 6 hours each day - The servers will be UP AND OPERATIONAL during this upgrade! We anticipate only minor delays in email processing while we perform these updates.
Detailed Description:
Dear A2 Hosting Customers,
The following notification is ONLY for customers who use our Shared,
Reseller, or Semi-Dedicated hosting services.
We will be decommissioning the MailScanner and ASSP spam plugins and reverting back to the SpamAssassin system used by cPanel. Previous to cPanel version 11, there were several problems using the default cPanel mail configuration that caused the decision to be made to use a 3rd party mail spam solution.
Unfortunately in many cases this solution has caused more problems than
solutions. cPanel 11 contains vastly improved spam protection features
which now make these 3rd party solutions unnecessary, resource and support which now make these 3rd party solutions unnecessary, resource and support intensive.
The current ASSP and MailScanner configuration icons will be removed from the control panel and replaced by the new SpamAssassin icon.
Unfortunately due to this change your current email whitelist will be lost and you may need to recreate them using the new system. Please go ahead and make sure you backup your whitelist entries so that you can easily enter them into the new system if you find it necessary.
If you experience a problem after the server has been upgraded, please
file a ticket with the support system so we can track and respond to
your request.
We highly suggest you check out our customer forum thread for any
updates pertaining to this maintenance.
http://forums.a2hosting.com/
Please let us know if you have any questions or concerns.
A2 Hosting Support Team
https://support.a2hosting.com